Terms & Conditions

PRODUCT DELIVERY
At Covert Concepts we try our best to keep a variety of Stealth Walls in stock. But, if your option is not readily available, please allow us up to three to four weeks before delivery. We appreciate your patience as we carefully hand build every Stealth Wall at our shop in North Carolina.

CONDITIONS OF USE
Use of the Covert Concepts website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

TRADEMARKS
Covert Concepts and other marks indicated on our site are trademarks owned exclusively by Covert Concepts Hidden Door Company. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Covert Concept’s, in any manner that seeks to disparage or discredit Covert Concepts or in any manner that may cause confusion among our customers.

COPYRIGHT
All content on this website is the exclusive property of Covert Concepts Hidden Door Company. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.

PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

LICENSE AND SITE ACCESS
Covert Concepts Hidden Door Company grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Covert Concepts Hidden Door Company. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Covert Concepts Hidden Door Company. You are prohibited from using meta tags or any other hidden text utilizing Covert Concept’s name or trademarks without the express written consent of Covert Concepts Hidden Door Company. Any unauthorized use of this websites voids the limited license granted by Covert Concepts Hidden Door Company.

CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Covert Concepts Hidden Door Company and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Covert Concepts Hidden Door Company or its affiliates for all claims resulting from content you supply. Covert Concepts Hidden Door Company reserves the right to remove any content at our sole discretion.

LIMITATION OF LIABILITY
This site is provided by Covert Concepts Hidden Door Company on an “as is” and “as available” basis. Covert Concepts Hidden Door Company makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.stealth-wall.com is at your own risk.

Covert Concepts Hidden Door Company cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Covert Concepts Hidden Door Company will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Covert Concepts offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.stealth-wall.com) or announced via other means of communication in conjunction with the promotion of the Covert Concepts product collection, including radio and TV broadcasts, internet forums and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Covert Concepts, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…

APPLICABLE LAW
By visiting www.stealth-wall.com, you agree that the laws of the state of North Carolina, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Covert Concepts Hidden Door Company.

CHANGES IN POLICY
Covert Concepts Hidden Door Company reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.

Return Policy

Thank you for shopping at Covert Concepts Secret Door company. We appreciate your business and strive to provide the best possible products and services to our clients.

If you are not entirely satisfied with your purchase, we’re here to help.

Broken item

We do our best to package our products to withstand the vigor of shipping. But, every once in a while something shows up damaged. Don’t worry, if you contact us right away we will get it fixed or replaced.

Covert Concepts reserves the right to decide if an item can be fixed or needs to be replaced.

Returns

You have fifteen calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that your received it.

Your item must be in the original package.

Your item needs to have the receipt or proof of purchase.

A custom built product is not eligible for a return.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.

Please return your item to the address below.

Return address

Covert Concepts Secret Door Company
3224-C North College Rd.
Box #119
Wilmington, NC 28405

 

Contact us

If you have any questions on how to return your item
please contact us here:
jjohnson@www.covertconcepts.com
910-547-628